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July 2018
Kia Ora,

We’re officially halfway through 2018 and we hope it’s been a successful year for you so far. Our first issue of Medtech Pulse was really well received and we look forward to keeping you up-to-date with the latest Medtech news. 

We’d like to offer a warm welcome to the newest member of the Evolution family – Wakatipu Medical Centre. Practice Manager Phil Markham says the move to Evolution has been a positive one and staff have embraced the change.

Medtech’s not only committed to our customers but also to the community. We attended a recent fundraiser for
Gandhi Nivas to support its work to reduce domestic violence, including its expansion in Auckland. We look forward to sharing more news of our charitable work with you in the future. 

Congratulations to Mike Loten from West Coast Health Clinic and Anton Wiles from Remuera Doctors who won fantastic prizes in our GPCME competition in Rotorua last month. Mike took home a Google Chromecast Ultra and Anton a Fitbit Alta. 

We were delighted to catch up with so many of you at the conference and share with you the latest  Medtech developments. Be sure to check our website for upcoming conferences and events.

Ngā mihi,
Vino Ramayah and the team at Medtech

Evolution reaches 1,000 users

 The Evolution family is expanding throughout New Zealand and already has more than 1,000 users. The GP practices using Evolution are from a wide range of PHOs including:

Procare Networks Limited, Pinnacle Midlands Health Network, Compass Primary Health Care Network, Hauraki PHO, WellSouth Primary Health Network, Central Primary Health Organisation, Total Healthcare Charitable Trust, Whanganui Regional PHO, Western Bay of Plenty PHO Ltd, Waitemata PHO Ltd, Rotorua Area Primary Health Services Limited, Alliance Health Plus Trust, Health Hawke's Bay Limited, Cosine Primary Care Network Trust.


Activating the New Zealand Electronic Prescription Service

With the latest release of Medtech32 (Version 22.15 Build 5804 or later), we’ve made changes to simplify the activation of the NZePS service.  This allows practices to enable the service themselves.  As a result, there is no longer an activation fee for the NZePS service.

Full details of the activation process
as well as the ongoing monthly costs can be found on our website - Connected Health Information Services along with self-training guides and webinars.


Accessing support easy with Insight 

Remember to sign up for Insight, Medtech’s customer portal. We were thrilled to see the interest and requests to sign up to Insight following last month’s newsletter.

Insight is a new communication channel that makes accessing support easier and quicker. Instead of calling our support team when you need help, you can use the Insight portal to log tickets online, check the status of your open tickets and search our ever-growing knowledge base.

Insight has direct, single-sign-on access from within Medtech32. To Register for Insight directly from within Medtech32 go to: File > Options > User Preferences > Insight Setup > Register. 

Evolution workshops coming to you

Keep an eye out for the Discover and Experience Evolution workshops happening throughout the country over the next few months. The free workshops will help you to make the right decision when it comes to selecting a PMS system. 

Trial Evolution and discover the benefits of the most advanced PMS system available for general practice today. Product experts will be on hand to answer your questions and show you the useful features on offer.

The next workshop is on Thursday, 19 July at the Design Centre in Christchurch. For more information, please visit 

If you’re interested in Medtech bringing a workshop to your area, please email us at

Medtech and Pegasus PHO sign new agreement

Medtech and Pegasus PHO signed an agreement last month to allow Medtech32 practices to continue to have a supplier arrangement with Medtech and remain integrated with the Pegasus PHO for claiming and reporting purposes. This applies to Medtech32 practices in the South Island that are members of the Pegasus PHO.

The initial terms of the agreement is for two years. It allows Medtech customers to have a choice of which PMS they would like to use in the future. Medtech and Pegasus have also agreed that Medtech Evolution will have full interoperability when it comes to Pegasus PHO functions for claiming and reporting purposes, enabling any Pegasus member practice on Medtech Evolution to fulfil its PHO obligations. 

If you’re working at a Medtech32 practice in the South Island, we’d also like to let you know that Medtech Evolution is now fully integrated with ERMS and has also been certified by HealthOne.

If you would like to find out more, give us a call or sign up to one of our Discover and Experience Evolution workshops, which will be running throughout the country. For more information, please visit

Latest Medtech32 update available now

We’re pleased to let you know the latest Medtech32 update, Version 22.15, is now available for download. For more information on the new enhancements included in Version 22.15 please refer to the Release Notes available on our website.

User groups & upcoming events

Our product team recently completed a number of user groups in Dunedin, Invercargill and Tauranga.  If you were one of the users who attended, thank you and we hope you put your newfound knowledge to good use in your practice.

Our user groups sessions cover a range of topics and information including:
  • new releases overview
  • upcoming product versions
  • overview of the latest software improvements implemented based on suggestions from users
  • a brief overview of complementary products and services offered by Medtech

And a brief overview of Medtech Evolution including:
  • new design, navigation, simplified user workflow
  • overview of Evolution features and functions
  • enabling mobility with Evolution
  • an overview of the clinical business intelligence tool

We’re running a series of user groups throughout the country over the next few months. Look out for an invitation to a user group in your area or check the upcoming events page on our website for current events and training.

Our next conference is the GP18 & Quality Symposium at the Aotea Centre in Auckland on 26–29 July. We hope to see you there!

Monthly tips and tricks

Some tips and tricks to get the best out of your PMS:

Next of Kin Notes

Module > Patient Register > Next of Kin/Employer tab

A notes field is available in the Next of Kin/Employer tab to make it possible to make note of complex care and custody arrangements. Use the [PAT_NOK_NOTES] merge field to include the information entered into the Next of Kin Notes field into your documents.
SMS Toolbar Icons

Window > Toolbar > Setup

The Toolbar setup includes new icons for use with the Medtech SMS feature. The icons provide quick access to each of the SMS module screens.
  • SMS Inbox
  • SMS Outbox
  • Rejected SMS
Patient Inbox Folder View

Module > Inbox > Patient Inbox

Use the new structured view, similar to the Provider Inbox to help you get a structured folder view of the Patient Inbox records, enabling you to navigate through the list more efficiently.

We’d love to hear from you! 

We’re all about continuous improvement and we welcome your feedback and suggestions about what you would like to see in this newsletter. Please send your comments to editor@medtechglobal.com​​​​​​​